TERMS

The ground rules.
Kept simple.

The practical terms for using PREYMODE, placing an order and enjoying the chase safely.

01

Using this store

By using the PREYMODE site or placing an order, you agree to these terms and the linked Privacy and Returns policies. You must be legally able to enter a contract and provide accurate account, contact, payment and delivery information.

02

Products and safe use

We work to present product colors, features and images accurately, though screens and production variations can cause small differences. PREYMODE is a pet toy, not a child’s toy. Supervise play, inspect the car and lure regularly, and stop use if any part becomes damaged.

03

Orders and payment

An order is an offer to purchase. We may accept, decline or cancel an order for availability, pricing, payment, fraud-prevention or delivery reasons. Payment is charged through the checkout provider in the currency shown. If we cancel after payment, the affected amount will be refunded.

04

Pricing and availability

Prices, promotions and availability can change without notice before an order is accepted. Obvious pricing or description errors may be corrected. Any material change to an accepted order will be communicated before fulfillment where practical.

05

Delivery

PREYMODE is currently offered for United States delivery. Delivery estimates are estimates, not guarantees. You are responsible for a complete, deliverable address and for monitoring carrier updates. Risk of loss transfers as provided by applicable law.

06

Returns

The PREYMODE Returns & Refunds Policy forms part of these terms and explains the 30-night chase guarantee, claim evidence, exclusions and refund processing.

07

Acceptable use and ownership

You may not misuse the site, interfere with security, introduce malicious code, scrape it at scale, or use PREYMODE content or branding without permission. The site’s design, copy, artwork, code and marks are owned by or licensed to PREYMODE.

08

Reviews and submitted content

Reviews must reflect a genuine experience and may not contain unlawful, abusive, private, promotional or misleading material. Submissions are moderated and are not guaranteed to be published. By submitting a review, you confirm you have the right to share it and permit PREYMODE to display it with the chosen public name. Ratings from independent marketplaces are identified separately from PREYMODE customer reviews.

09

Disclaimers and liability

To the fullest extent permitted by law, the store and products are provided subject to the express promises in these terms and policies, without additional implied promises. PREYMODE is not liable for indirect or consequential loss that was not reasonably foreseeable. Nothing in these terms excludes liability or consumer rights that cannot legally be limited.

10

Changes and disputes

We may update these terms for operational or legal reasons. The version in effect when an order is accepted applies to that order. If a concern arises, contact customer support first so there is an opportunity to resolve it. Applicable law and any mandatory rights in your state continue to apply.